BankID Services Status - BankID OIDC authentication and signing is affected by an incident in the BankID central infrastructure

BankID OIDC authentication and signing is affected by an incident in the BankID central infrastructure - IN-1486

Incident Report for BankID Services

Postmortem

BankID OIDC experienced instabilities due to an application issue.

Issue Start : 2024.04.08 10:00 CET

Issue End : 2024.04.08 10:16 CET

Posted Apr 09, 2024 - 12:05 CEST

Resolved

This incident has been resolved.

Posted Apr 08, 2024 - 10:40 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2024 - 10:22 CEST

Investigating

Authentication and signing with BankID with app and code device is experiencing slow response times and increased error rates. This also affects authentication and signing via BankID OIDC and BankID Biometric . The issue is being investigated.

Posted Apr 08, 2024 - 10:12 CEST

This incident affected: OIDC Authentication (BankID), OIDC Signing (BankID), BankID App (HA2 Authentication), and BankID Biometric, OIDC Authorization.