BankID Services Status - BankID OIDC authentication and signing is affected by an incident in the BankID central infrastructure

BankID OIDC authentication and signing is affected by an incident in the BankID central infrastructure - IN-1471

Incident Report for BankID Services

Postmortem

BankID OIDC experienced issues due to network connectivity problem towards vendor.

Issue Start time: 2024.04.02 13:00 CEST

Issue End time: 2024.04.02 13:07 CEST

Posted Apr 04, 2024 - 09:45 CEST

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 13:25 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2024 - 13:11 CEST

Investigating

Authentication and signing with BankID with app and code device is experiencing slow response times and increased error rates. This also affects authentication and signing via BankID OIDC and BankID Biometric . The issue is being investigated.

Posted Apr 02, 2024 - 13:04 CEST

This incident affected: OIDC Authentication (BankID), OIDC Signing (BankID), BankID App (HA2 Authentication), and BankID Biometric, OIDC Authorization.