Android users experienced issues with the activation of faster BankID due to a bug at Google play service.
Incident start time - 13th March 13:00 CET
Incident end time - 21st March 00:00 CET
Posted Mar 25, 2024 - 09:04 CET
Resolved
This incident has been resolved.
Posted Mar 22, 2024 - 11:43 CET
Identified
Issue has been identified and fix is being rolled out
Posted Mar 21, 2024 - 08:59 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 21, 2024 - 07:17 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 20, 2024 - 08:35 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 19, 2024 - 09:14 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 18, 2024 - 08:34 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 17, 2024 - 10:01 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 16, 2024 - 10:14 CET
Update
We are continuing to investigate this issue.
Posted Mar 15, 2024 - 16:07 CET
Update
We are still experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users. BankID app still works, but until you have activated you must enter your password. We are working to resolve the issue, and apologize for the inconvenience.
Posted Mar 15, 2024 - 08:42 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 21:51 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 21:23 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 20:54 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 20:25 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 19:48 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 19:19 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 18:50 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 18:21 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 17:51 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 17:16 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 16:48 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 16:19 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 15:51 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 15:23 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 14:50 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 14:20 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 13:54 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 13:28 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 12:56 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 12:28 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 12:00 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 11:32 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 11:04 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 10:37 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 10:10 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 09:44 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 09:16 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 08:49 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 08:21 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 07:53 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 07:26 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 07:00 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 06:35 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 06:11 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 05:45 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 05:18 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 04:52 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 04:25 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 04:00 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 03:35 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 03:08 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 02:40 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 02:15 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 01:50 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 01:25 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 01:01 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 00:40 CET
Update
We are continuing to investigate this issue.
Posted Mar 14, 2024 - 00:19 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 23:53 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 23:29 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 23:05 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 22:35 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 22:05 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 21:36 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 21:08 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 20:40 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 20:11 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 19:42 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 19:13 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 18:44 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 18:15 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 17:51 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 17:24 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 16:57 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 16:29 CET
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 16:01 CET
Investigating
We are currently experiencing technical problems with the activation of faster BankID with facial recognition, fingerprint or PIN only for Android users.
BankID still works, but until you have activated you must enter your password.
We are working to resolve the issue, and apologize for the inconvenience.